5 Best Chatbot Builders [Reviewed and Ranked]
Chatfuel
#1|Small businesses and start-ups.
Manychat
#2|Medium and large businesses.
Motion AI
#3|Enterprise businesses.
Chatbots are computer programs designed to communicate with people in natural language, often through messaging apps, websites, or mobile apps.
They can be used for a variety of purposes, including customer service, marketing, sales, and more.
Chatbot builders are tools that enable users to create chatbots without any coding knowledge.
They typically offer a variety of features and templates, allowing users to customize the functionality and appearance of their chatbots.
In this guide, we’ll discuss everything a beginner, intermediate, and pro will want to know about chatbot builders.
We’ll cover how to choose the right builder for your needs, the key features to consider, and some of the best chatbot builders on the market.
What Is The Best Chatbot Builder?
There are many chatbot builders on the market, each with its own set of features and pricing options.
Here is a brief overview of some of the best chatbot builders:
1. Chatfuel
Chatfuel is a powerful chatbot builder that enables users to create bots without any coding knowledge.
It has a drag-and-drop interface, allowing users to quickly create a bot with a few simple clicks.
It offers a variety of features, such as natural language processing, analytics, and integrations with other platforms.
Plans and Pricing
Prices range from free to $99/month for the Pro plan.
2. Manychat
Manychat is a chatbot builder designed for businesses of all sizes.
It enables users to create powerful bots without any coding knowledge.
It offers a variety of features, such as natural language processing, analytics, and integrations with other platforms.
Plans and Pricing
Prices range from free to $50/month for the Pro plan.
3. Motion AI (now part of HubSpot)
Motion AI is a powerful chatbot builder that enables users to create bots without any coding knowledge.
It offers a variety of features, such as natural language processing, analytics, and integrations with other platforms.
It also offers a wide range of templates that make it easy to create a bot quickly.
Plans and Pricing
Prices range from $19/month for the Basic plan to $99/month for the Pro plan.
4. Botmock
Botmock is an intuitive chatbot builder that allows users to create and test their bots without any coding knowledge.
It offers a variety of templates, tools, and features that make it easy to create sophisticated bots.
It also offers analytics and integrations with other platforms.
Plans and Pricing
Prices range from $29/month for the Basic plan to $499/month for the Enterprise plan.
5. ChattyPeople
ChattyPeople is an intuitive chatbot builder that enables users to create and test their bots without any coding knowledge.
It offers a variety of features, such as natural language processing, analytics, and integrations with other platforms.
It also offers a wide range of templates that make it easy to create a bot quickly.
Plans and Pricing
Prices range from free to $99/month for the Pro plan.
Choosing a Chatbot Builder
When it comes to selecting a chatbot builder, there are several factors to consider.
Here are a few things that beginners, intermediate users, and professionals should keep in mind:
Ease of use
If you’re a beginner, you’ll likely want a chatbot builder with a simple, intuitive interface.
Drag-and-drop builders are often a good choice for those new to chatbot creation.
Intermediate users may be comfortable with more advanced features, while professionals may prefer a builder with a wide range of customization options.
Features
Different chatbot builders offer a variety of features, such as natural language processing, analytics, and integrations with other platforms.
Beginners may want to start with a builder that offers basic features, while intermediate and pro users may want more advanced options.
Integrations
Some chatbot builders can integrate with other platforms, such as social media, email marketing, and customer relationship management (CRM) tools.
This can be especially useful for businesses that want to use their chatbot for customer service or sales.
Pricing
Chatbot builders can vary significantly in price, from free options with limited features to more expensive plans with more advanced capabilities.
Beginners may want to start with a free or low-cost builder, while intermediate and pro users may be willing to invest in a more expensive option with more features.
Based on these factors, here are a few recommendations for chatbot builders:
Beginners: Chatfuel, Manychat, and ChattyPeople are all good options for beginners.
They offer simple, user-friendly interfaces and a range of features to help you get started with chatbot creation.
Intermediate users: Botmock, Motion AI, and Manychat are all good choices for intermediate users.
They offer more advanced features and customization options, as well as integrations with other platforms.
Professionals: Chatfuel, Botmock, and Motion AI are all suitable for professionals.
They offer a wide range of features and customization options, as well as integrations with other platforms.
Features of Chatbot Builders
Here are some of the key features that chatbot builders often offer:
Natural language processing (NLP)
NLP allows chatbots to understand and respond to human language in a natural way. This can be especially useful for customer service chatbots, as it allows them to understand and respond to customer inquiries more accurately.
Analytics
Chatbot builders often offer analytics tools that allow users to track the performance of their chatbots. This can include metrics such as the number of messages sent, the number of conversations started, and the number of conversions (e.g., sales or leads generated).
Integrations
As mentioned earlier, some chatbot builders can integrate with other platforms, such as social media, email marketing, and CRM tools.
This can be useful for businesses that want to use their chatbot for customer service or sales, as it allows them to manage customer interactions in a centralized location.
Templates
Many chatbot builders offer a variety of templates that users can customize to create their chatbots.
This can be especially helpful for beginners, as it allows them to get started quickly without having to build everything from scratch.
Customization Options
Some chatbot builders offer a wide range of customization options, allowing users to fully customize the appearance and functionality of their chatbots.
This can be useful for businesses that want to create a chatbot that is unique to their brand.
Frequently Asked Questions About Chatbot Builders
Chatbot builders are tools that enable users to create chatbots without any coding knowledge. They typically offer a variety of templates, features, and customization options, allowing users to create chatbots that are tailored to their specific needs.
Chatbot builders usually have a user-friendly interface that allows users to create chatbots using a drag-and-drop or point-and-click method. They may also offer a range of templates and customization options, allowing users to tailor the appearance and functionality of their chatbots. Once a chatbot is created, it can be deployed to a messaging app, website, or mobile app, where it can interact with users in natural language.
Some features to consider when selecting a chatbot builder include natural language processing, analytics, integrations with other platforms, and customization options. The specific features that are most important to you will depend on your needs and goals for your chatbot.
Some chatbot builders offer free plans with limited features, while others offer paid plans with more advanced capabilities. It is important to carefully review the pricing and feature options of different chatbot builders to determine which one is the best fit for your needs and budget.
It is possible to create a chatbot without using a chatbot builder, but it typically requires a certain level of coding knowledge. If you do not have experience with programming languages such as Python or JavaScript, using a chatbot builder can be a more efficient and user-friendly way to create a chatbot.
Conclusion
In this post, we’ve discussed everything a beginner, intermediate, and pro will want to know about chatbot builders. We’ve covered how to choose the right builder for your needs, the key features to consider, and some of the most popular chatbot builders on the market.
When selecting a chatbot builder, be sure to consider factors such as ease of use, features, integrations, and pricing. Each chatbot builder has its own strengths and weaknesses, so be sure to choose one that is right for your needs and budget.
We hope this post has been helpful in your search for the perfect chatbot builder.
Good luck with your chatbot creation!
